Privacy

To ensure our customers privacy we do not share your information with any outside entities. We do collect certain information during your visit to the spa or during visits to our website. This information is used to provide information to our owners for marketing purposes, ensuring quality of service, as well as to continually provide better service to our customers.

Reservations

To ensure availability, please make your reservation in advance. We do try to accommodate walk-ins as our schedule allows. All appointments are held with a credit card. Your appointment will be confirmed by telephone in advance. Guests arriving late will forfeit the missed portion of their scheduled services. All spa treatments include the use of our facility, robes, slippers, and private lockers.

Cancellation Policy

Your spa appointment is reserved exclusively for you. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. 
UNFORTUNATELY, WE MUST CHARGE 100% OF RESERVED SERVICES FOR FAILURE TO KEEP YOUR APPOINTMENT IF 24 HOUR NOTICE IS NOT GIVEN. ALL SPA PACKAG APPOINTMENTS REQUIRE A 48 HOUR NOTICE OF CANCELLATION OR RESCHEDULING.

Check-In

Please arrive 15 minutes before your scheduled appointment time. You may be asked to complete some forms during your first visit. Our sauna is also available for you to steam prior to your services. We ask that you inform us of any medical conditions, pregnancy, allergies or medications that you are taking.

Gratuity

Gratuity is not included in the price of our services. If you wish to show your appreciation, you may leave a gratuity at the front desk for your technician. Gratuities are not permitted to be charged on credit cards.

Credit Cards

We accept Mastercard, Visa and American Express. Gratuities may not be added to your credit card charge.

Gift CertificatesThe gift of relaxation is perfect for every occasion. Gift Certificates are available at the front desk.

Group Parties

We can accommodate groups for special occasions such as birthdays, wedding parties, proms, homecomings, graduations or anniversaries. Let us organize a relaxing spa day for your special group.